Blog

Insights on ERE monitoring, disability firm operations, and SSD case management.

A dense undifferentiated stream of SSA case events passing through a routing filter and emerging as three clean separate streams feeding email, a dashboard, and a calendar feed
Firm Operations

Notifications 201: Getting the Right SSA Alerts to the Right People

How disability firms tune Chronicle notifications: the seven categories, what following a case changes, and how follow rules route alerts by stage and caseload.

Repeated manual ERE logins ending in uncertainty, beside Chronicle checking every monitored case daily
Firm Operations

Why We Built Chronicle: The SSD Technology That Should Have Existed Years Ago

Chronicle exists because SSD practice technology was neglected for decades. Learn why we built full-lifecycle ERE monitoring and how 150+ SSD firms now run on it.

A fragmented disability practice and a connected one running the same caseload: one routes every record through a single case timeline, the other scatters it across spreadsheets, inboxes, and one person's memory
Firm Operations

Scale Without Strain: Is Your Disability Practice Ready to Grow?

Laura E. Kennedy on why growth in a disability practice is an operational question before it is a staffing one. Includes the six-question readiness check and the full replay.

Schematic of an automated step between an SSA event and the client, Disability Peers in Practice July 2026
Industry Insights

Client Communication at Large Disability Firms: Automation, Portals, and the SSA Self-Service Shift

Large-firm SSD practitioners on SSA's new claimant self-service push, stage videos, portal activation rates, phase-triggered messaging, and case manager load.

Schematic of scheduled client contact: a calendar at the centre of a hub-and-spoke diagram, Disability Peers in Practice July 2026
Industry Insights

Client Communication in a Small Disability Practice: What Actually Works

Small-firm SSD practitioners on communicating during the silent months, intake expectations, protecting the attorney calendar, and delivering a denial.

Hero image: A scorecard and magnifying glass held up against a row of software vendor screens, representing structured evaluation of legal software
Firm Operations

How to Evaluate Legal Software Before You Sign: A Buyer's Framework for Disability Firms

A buyer's framework for disability firms evaluating legal software: four scoring criteria, five demo questions, and the red flags that should end a demo. Full NOSSCR workshop recap.

The same intake feeding two operations: one that adds a person per case, one that routes every case through a single system
Firm Operations

Built to Grow: How High-Volume Disability Firms Scale Without Chaos

A recap of Built to Grow, the Firmidable x Chronicle session on why growing disability firms should build operational systems before hiring. Includes the frameworks and the full replay.

Jim Brown workshop hero: a solo disability attorney building a referral-first practice
Industry Insights

Cost-Effective Ways to Grow Your Disability Practice: Workshop Recap with Jim Brown

Veteran consultant Jim Brown shares a low-cost playbook for growing a Social Security disability practice: closing the referral gap, client experience, and digital channels that work.

Disability Peers in Practice roundtable, June 2026
Industry Insights

AI Adoption at Large Disability Firms: Staff, Liability, and What's Actually Working

Takeaways from the June 2026 large-firm Disability Peers in Practice session: staff adoption, rogue AI liability, mail automation ROI, and what's actually working at disability firms.

Disability Peers in Practice roundtable, June 2026
Industry Insights

AI in a Small Disability Practice: What This Room Is Actually Doing

Small-firm SSD practitioners discuss medical chronology tools, prompting technique, AI failure modes, SSA's AI adoption, disclosure norms, and the build-vs-buy question.

Hero image showing a disability law firm's dual-screen workflow with Clio matter view and Chronicle ERE dashboard
Integrations

Clio Runs Your Firm. Chronicle Runs Your ERE. Here's What the Combination Looks Like.

Clio manages your matters. Chronicle monitors the ERE. Here's why Clio disability firms are adding Chronicle to close the gap between their CMS and the SSA, and what full-lifecycle operations means in practice.

Hero image description
Integrations

What Filevine Disability Firms Are Missing (And How Chronicle Fills the Gap)

Filevine manages your cases. But it can't monitor the ERE for denials, hearing dates, or status changes. Here's the operational gap Filevine disability firms are running blind on.

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