Industry Insights
15 articles
What Actually Works in Disability Law Firm Marketing? 35 Years of Lessons from Nathan Chapman
Nathan Chapman on 35 years of SSD firm marketing: how the firms that scaled are run, whether TV still works, how to get found in AI search, and why intake decides your caseload.
What Disability Firms Actually Measure, From a 60-Case Solo to a 900-Case Department
SSD practitioners on the numbers they watch, case-manager capacity from 150 to 300, cost to carry a case, cost per retained case, and why the referral field is never right.
How Much Should a Claimant Put on a Function Report? Workshop Recap with Maryjean Ellis
Maryjean Ellis on the SSA function report: how much to put on it, the first 48 hours after DDS issues it, why claimants should not use AI, and what belongs in the remarks section.
Panel Recap: The Mid-Year Checkpoint on Disability Firm Growth
Panel recap. Three operators on what actually changed in disability firm growth in 2026: AI in paid search, the conversion problem hiding behind "leads are down," and why national SSA averages describe none of your cases.
How Large Disability Firms Are Trying to Grow Without Hiring
Large-firm SSD practitioners on case-manager ratios, the operations hire nobody has solved, offshore staffing structures, and building a firm knowledge base.
The First Real Hire: Small Disability Firms on Delegating Work They've Always Done Themselves
Small-firm SSD practitioners on sizing a first hire in full fee cases, why splitting a job creates office politics, probation that fails, and training that sticks.
Client Communication at Large Disability Firms: Automation, Portals, and the SSA Self-Service Shift
Large-firm SSD practitioners on SSA's new claimant self-service push, stage videos, portal activation rates, phase-triggered messaging, and case manager load.
Client Communication in a Small Disability Practice: What Actually Works
Small-firm SSD practitioners on communicating during the silent months, intake expectations, protecting the attorney calendar, and delivering a denial.
Cost-Effective Ways to Grow Your Disability Practice: Workshop Recap with Jim Brown
Veteran consultant Jim Brown shares a low-cost playbook for growing a Social Security disability practice: closing the referral gap, client experience, and digital channels that work.
AI Adoption at Large Disability Firms: Staff, Liability, and What's Actually Working
Takeaways from the June 2026 large-firm Disability Peers in Practice session: staff adoption, rogue AI liability, mail automation ROI, and what's actually working at disability firms.
AI in a Small Disability Practice: What This Room Is Actually Doing
Small-firm SSD practitioners discuss medical chronology tools, prompting technique, AI failure modes, SSA's AI adoption, disclosure norms, and the build-vs-buy question.
How SSD Firms Build Consistent Referral Pipelines
Learn 5 proven strategies for building a consistent SSD referral engine. Covers past clients, professional outreach, and a 6-month visibility plan from PR Legal Marketing.
How Large Disability Firms Actually Scale: Operations, AI, and the Tools Behind High-Volume Practices
How large Social Security disability firms scale operations: COO hiring, AI automation, CMS trade-offs, and the custom tools high-volume practices actually build.
What Software Are Small-Firm Disability Attorneys Actually Using? Notes from the Room
Small-firm disability attorneys compare notes on case management, AI tools, and medical chronologies, drawn straight from two candid roundtable sessions.
Social Security Disability Judge Approval Rates: 2025 Data and How to Use It
Look up your disability judge's approval rate. 2025 ALJ disposition data shows rates ranging from 10% to 90%+. Find your judge and learn what the numbers mean.
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