Firm Operations
7 articles
Notifications 201: Getting the Right SSA Alerts to the Right People
How disability firms tune Chronicle notifications: the seven categories, what following a case changes, and how follow rules route alerts by stage and caseload.
Why We Built Chronicle: The SSD Technology That Should Have Existed Years Ago
Chronicle exists because SSD practice technology was neglected for decades. Learn why we built full-lifecycle ERE monitoring and how 150+ SSD firms now run on it.
Scale Without Strain: Is Your Disability Practice Ready to Grow?
Laura E. Kennedy on why growth in a disability practice is an operational question before it is a staffing one. Includes the six-question readiness check and the full replay.
How to Evaluate Legal Software Before You Sign: A Buyer's Framework for Disability Firms
A buyer's framework for disability firms evaluating legal software: four scoring criteria, five demo questions, and the red flags that should end a demo. Full NOSSCR workshop recap.
Built to Grow: How High-Volume Disability Firms Scale Without Chaos
A recap of Built to Grow, the Firmidable x Chronicle session on why growing disability firms should build operational systems before hiring. Includes the frameworks and the full replay.
The Function Report Window Most Disability Firms Are Losing
SSA gives disability claimants 10 days to return a function report. For most firms, that window is 3 days or less by the time detection lag and mail delays consume the clock.
Three Kinds of Software Every Disability Firm Needs. Most Firms Run Two.
Every SSD firm needs case management, medical record review, and ERE operations software. Most run the first two. The third is why denial notices get missed.
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