Your Virtual SSA Mailroom

Chronicle monitors the ERE in real time and alerts your team the moment new correspondence posts. Stay ahead of the mail. Serve clients sooner.

virtual mailroom for disability law firms
virtual mailroom for disability law firms

Real-time SSA ERE monitoring and alerts

Real-time SSA ERE monitoring and alerts

Real-time SSA ERE monitoring and alerts

Your Virtual SSA Mailroom

Chronicle monitors the ERE in real time and alerts your team the moment new correspondence posts. Stay ahead of the mail. Serve clients sooner.

virtual mailroom for disability law firms

Real-time SSA ERE monitoring and alerts

Trusted by 100+ SSD firms managing 100,000+ cases

Trusted by 100+ SSD firms managing 100,000+ cases

Mail shouldn’t be your early-warning system

SSA mail moves slowly. By the time letters arrive, hearings are already scheduled and deadlines are in motion.

Chronicle watches the ERE around the clock and alerts your team the moment new documents appear.

Everyone sees updates at the same time, so you can act the same day, often days before the envelope lands.

SSA mailroom visual
SSA mailroom visual
SSA mailroom visual
SSA mailroom visual

SSA notices surfaced the moment they post

SSA notices surfaced the moment they post

SSA notices surfaced the moment they post

SSA notices surfaced the moment they post

Always know before the mail arrives

Your virtual mailroom watches ERE for new updates and alerts your team right away. Everyone sees the same information, the moment it posts.

SSA ERE Monitoring

Real-time ERE monitoring

Chronicle connects directly to ERE and checks for new correspondence automatically.

Hearing notices, CE appointments, and decision letters appear in your dashboard the moment they post, without logging into the ERE or waiting on paper copies.

stay ahead of the ERE
stay ahead of the ERE
stay ahead of the ERE
stay ahead of the ERE

Continuous monitoring of SSA ERE correspondence

Continuous monitoring of SSA ERE correspondence

Continuous monitoring of SSA ERE correspondence

recent ERE document updates
recent ERE document updates
recent ERE document updates

Case-level alerts with document type and date

Case-level alerts with document type and date

ERE Alerts and Notifications

Automated alerts and summaries

Every new ERE item triggers a clear alert with case name, document type, and posting date.

Custom notification settings send each update to the right person at the right time.

recent ERE document updates

Case-level alerts with document type and date

ERE Alerts and Notifications

Automated alerts and summaries

Every new ERE item triggers a clear alert with case name, document type, and posting date.

Custom notification settings send each update to the right person at the right time.

Team-Wide Visibility

Shared visibility across your team

When one person sees an update, everyone does. Chronicle syncs alerts and documents across users in real time. 

All accounts include unlimited users so everyone can stay in the loop.

activity history for the ERE
activity history for the ERE
activity history for the ERE
activity history for the ERE

Everyone sees SSA updates at the same time

Everyone sees SSA updates at the same time

Everyone sees SSA updates at the same time

regular bihourly ERE syncing software for disability law
regular bihourly ERE syncing software for disability law

Always on, even when the ERE isn’t

SSA’s ERE can go offline without warning. Chronicle keeps you covered.

We pull case updates every two hours and cache the latest data, so your dashboard stays current and your staff stays productive.

Before Chronicle

Paper mail delayed by days

Paper mail delayed by days

Staff checks disability cases manually

Staff checks disability cases manually

Clients learn about changes first

Clients learn about changes first

Team awareness scattered

Team awareness scattered

After Chronicle

Updates appear instantly from the ERE

Updates appear instantly from the ERE

Monitoring and alerts run automatically

Monitoring and alerts run automatically

Your team proactively reaches out before the mail arrives

Your team proactively reaches out before the mail arrives

Everyone works from one live dashboard

Everyone works from one live dashboard

Before Chronicle

Paper mail delayed by days

Staff checks disability cases manually

Clients learn about changes first

Team awareness scattered

After Chronicle

Updates appear instantly from the ERE

Monitoring and alerts run automatically

Your team proactively reaches out before the mail arrives

Everyone works from one live dashboard

“Chronicle lets me preemptively notify clients, reduce their anxiety, and reduce the volume of calls. That’s huge when you’re running a generally larger volume firm.”

will viner headshot
will viner headshot

Will Viner, Owner & Attorney at Viner Disability Law

Learn why Will calls Chronicle the biggest impact to his firm's operations in over ten years

Disability firms stay proactive with Chronicle

Chronicle’s virtual mailroom helps SSD firms manage cases faster and improve client communication.

Disability firms stay proactive with Chronicle

Chronicle’s virtual mailroom helps SSD firms manage cases faster and improve client communication.

SSD Virtual Mailroom: Frequently Asked Questions

How does Chronicle know when new SSA mail arrives?

Does it replace physical mail?

What types of alerts can I expect?

Can I assign alerts to staff or teams?

How does this improve client service?

Is Chronicle secure?

Does Chronicle integrate with my case management system?

How does Chronicle know when new SSA mail arrives?

Does it replace physical mail?

What types of alerts can I expect?

Can I assign alerts to staff or teams?

How does this improve client service?

Is Chronicle secure?

Does Chronicle integrate with my case management system?

How does Chronicle know when new SSA mail arrives?

Does it replace physical mail?

What types of alerts can I expect?

Can I assign alerts to staff or teams?

How does this improve client service?

Is Chronicle secure?

Does Chronicle integrate with my case management system?

Chronicle platform dashboard view
Chronicle platform dashboard view

Get updates on your cases before the mail does

Stay proactive, serve clients faster, and keep your team aligned with Chronicle’s virtual SSA mailroom.

Chronicle platform dashboard view

Get updates on your cases before the mail does

Stay proactive, serve clients faster, and keep your team aligned with Chronicle’s virtual SSA mailroom.