Question 1

Why use Chronicle instead of checking the SSA ERE portal manually?

Accepted Answer

Chronicle takes over the tedious task of logging into the ERE by checking for updates every two hours. Most staff lose over 15 hours a week just refreshing the portal to see if a document dropped. This automation handles that administrative burden so your team stays focused on client advocacy instead of hunting for status updates.

Question 2

How much time does the SSD virtual mailroom save?

Accepted Answer

Chronicle's dashboard cuts administrative workloads by 40%, recovering roughly 15 hours per week for every staff member. By pulling all SSA mail and ERE updates into one dashboard, you stop the constant cycle of status calls and manual folder sorting. This efficiency lets firms take on more cases without the need to hire more people.

Question 3

Does Chronicle identify specific medical exhibits and hearing notices?

Accepted Answer

Yes, Chronicle identifies and organizes new ERE exhibits, hearing notices, and ALJ assignments the moment they hit the portal. You get a bates-stamped summary of the latest file changes immediately. This means your hearing prep is always based on the actual digital record the judge is looking at, not an outdated paper file.

Question 4

How secure is my SSA portal access?

Accepted Answer

We protect SSA portal credentials with SOC 2 certified infrastructure and AES-256 encryption. Chronicle acts as a secure, automated bridge to the SSA record, removing the risk of manual data entry errors. The system is built for federal PII standards, keeping claimant data locked down and your firm audit-ready at all times.

Question 5

What is the impact of real-time ERE alerts on hearing prep?

Accepted Answer

Real-time ERE alerts give your attorneys or disability representatives a 3 to 7-day head start on hearing prep. Since Chronicle flags ERE updates immediately, you aren't waiting on a letter to arrive in the mail. This extra week allows for deeper briefing and time to track down missing evidence, which directly improves your win rates.

Question 6

How long does it take to set up Chronicle?

Accepted Answer

You can connect your firm and start receiving real-time SSA mail alerts in less than 15 minutes. There is no rip and replace migration or complex software installation required. Once you link your ERE credentials, Chronicle immediately begins polling the portal every two hours. Most firms see their first meaningful hours of saved time within the first week of use.

Question 7

Does Chronicle handle initial and reconsideration status updates?

Accepted Answer

Yes, Chronicle tracks case movement through the initial and reconsideration phases, not just hearings. While many tools focus only on the ERE, Chronicle monitors the full lifecycle of SSA mail. You get real-time alerts when a case moves from one stage to the next, allowing your team to update clients immediately and keep the file moving without manual status checks.

Simplified Real-Time Alerts

40% admin work reduced

One dashboard to monitor every case

Simplified Real-Time Alerts

40% admin work reduced

One dashboard to monitor every case

Simplified Real-Time Alerts

40% admin work reduced

One dashboard to monitor every case

Trusted by 1,000+ SSD professionals managing 107K+ cases

40%

40%

of admin work reduced

67%

67%

revenue growth in one year at one firm

50-75%

50-75%

of a paralegal’s bandwidth without extra hires

3 Reasons Why Firms Choose Chronicle

Stay Ahead of the ERE

Real-time updates

Real-time updates

Bates-stamped for easy reference

Hearing Prep Made Simple

Secure & Flexible by Design

SOC 2-certified software

“Chronicle gives you your best chance to present a good case for a borderline client. A claim that is very much a 50-50 bet is tilted your way with Chronicle.”

67%

YoY revenue growth

“Chronicle gives you your best chance to present a good case for a borderline client. A claim that is very much a 50-50 bet is tilted your way with Chronicle.”

67%

YoY revenue growth

“Chronicle gives you your best chance to present a good case for a borderline client. A claim that is very much a 50-50 bet is tilted your way with Chronicle.”

67%

YoY revenue growth

“Chronicle has been the biggest positive impact in our firm's operations and workflow since we started more than 10 years ago.”

10-20

staff hours saved weekly

“Chronicle has been the biggest positive impact in our firm's operations and workflow since we started more than 10 years ago.”

10-20

staff hours saved weekly

“Chronicle has been the biggest positive impact in our firm's operations and workflow since we started more than 10 years ago.”

10-20

staff hours saved weekly

"With the affordability and ease of Chronicle, if you’re not using it or something like it, you’re in the stone ages."

3X

active case growth without new headcount

"With the affordability and ease of Chronicle, if you’re not using it or something like it, you’re in the stone ages."

3X

active case growth without new headcount

Social Security Disability Software: Frequently Asked Questions

Why use Chronicle instead of checking the SSA ERE portal manually?

How much time does the SSD virtual mailroom save?

Does Chronicle identify specific medical exhibits and hearing notices?

How secure is my SSA portal access?

What is the impact of real-time ERE alerts on hearing prep?

How long does it take to set up Chronicle?

Does Chronicle handle initial and reconsideration status updates?

Why use Chronicle instead of checking the SSA ERE portal manually?

How much time does the SSD virtual mailroom save?

Does Chronicle identify specific medical exhibits and hearing notices?

How secure is my SSA portal access?

What is the impact of real-time ERE alerts on hearing prep?

How long does it take to set up Chronicle?

Does Chronicle handle initial and reconsideration status updates?

revenue growth in one
year at one firm

of a paralegal’s bandwidth   without extra hires