Portal credentials & alerts

Add AARPS credentials

Add your AARPS Login.gov credentials in Chronicle under Settings > Profile > AARPS so Chronicle can pull fee payment data and send fee payment notifications.

Before you start

Make sure your Chronicle role allows AARPS access. Only the following roles have access:

  • Manager / Rep

  • Admin

  • Billing owner

If you do not have one of these roles, ask an admin to update your role in Settings > Team.

You must have an existing Login.gov account connected to your AARPS account before you can connect it to Chronicle.

Add AARPS credentials

  1. In Chronicle, go to Settings > Profile.

  2. Open the AARPS tab.

    Chronicle Settings Profile page with AARPS sub-tab highlighted

  3. Enter your Login.gov Username (email) and Login.gov Password.

    Login.gov Username field being filled

    Login.gov Password field being filled

  4. Leave the Login.gov OTP Auth Code (TOTP secret) field empty for now and open secure.login.gov in a new tab.

  5. On Login.gov, sign in with the same email and password.

    Login.gov sign-in page

  6. Enter the one-time code if prompted, then navigate to Your authentication methods and select Add authentication apps.

  7. Enter Chronicle as the nickname.

    Login.gov authentication app nickname set to Chronicle

  8. Click Copy next to the manual entry code (secret key).

    Copy button clicked next to the secret key

  9. Return to Chronicle and paste the secret key into the Login.gov OTP Auth Code (TOTP secret) field.

    Secret key pasted into Chronicle OTP field

  10. Click Save Login.gov.

    Save Login.gov button clicked

  11. Click Request OTP code. Chronicle will generate an authenticator code.

    Request OTP code button clicked

  12. Click Copy next to the generated code.

    Copy button clicked next to the authenticator code

  13. Return to Login.gov and paste the code into the temporary code field.

    Temporary code field filled on Login.gov

  14. Click Submit. Login.gov will confirm the authentication app was added.

    Success message on Login.gov

Turn on fee payment notifications

After connecting AARPS, you can receive daily notifications when new fee payments arrive.

  1. In Chronicle, stay on Settings > Profile > AARPS.

  2. Scroll to the Notifications section.

  3. Turn on the New fee payments toggle.

    New fee payments toggle turned on

  4. Click Save Notifications.

    Success message after saving notifications

Common issues

The OTP code does not work

Make sure the Login.gov OTP Auth Code field contains only the base32 secret (letters A–Z and digits 2–7) with no spaces. If Login.gov was recently reconfigured, generate a new secret and save it again.

Save Login.gov fails after pasting the secret

The secret may include hidden characters. Paste it into a plain-text editor first, then copy it into Chronicle.

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