Official SSA Data

Norfolk Hearing Office - ALJ Approval Rates & Wait Times

Virginia · SSA Region 03

Approval Rate

52.5%

vs 57.6% national

Wait Time

9 months

vs 8.4 months national

Processing Time

283 days

avg days to decision

Cases Pending

2,445

awaiting hearing

ALJs

7

active judges

Norfolk ALJ Approval Rates and Decision Statistics

Individual judge statistics for 12 months ending July 2026. Click any judge to see detailed performance data.

Judge Approval Rate Denial Rate Fully Favorable Total Decisions Dispositions
Christopher Galloway 62.9% 37.1% 49.2% 197 228
Monica Flynn 61.9% 38.1% 55.3% 215 275
William Pflugrath 59.2% 40.8% 51.5% 272 341
Maryann Bright 51.4% 48.6% 34% 397 456
Chad Gendreau 50.6% 49.4% 42% 431 525
Jeffrey Jordan 49.7% 50.3% 32.6% 386 469
Carol Matula 48.6% 51.4% 38.4% 385 461

About the Norfolk Social Security Hearing Office

The Norfolk hearing office is part of the Social Security Administration's Office of Hearings Operations in Virginia. This office is in SSA Region 03 and currently has 7 administrative law judges who hear disability appeals.

The office's average approval rate is 52.5%, which is below the national average of 57.6%. Approval rates are influenced by many factors including case mix, quality of representation, and individual judge decision-making patterns. Judge approval rates at this office range from 48.6% to 62.9%, indicating relatively consistent decision patterns across the bench.

The current average wait time for a hearing at this office is 9 months, which is comparable to the national average of 8.4 months. Once a hearing takes place, this office issues decisions in an average of 283 days. There are currently 2,445 cases pending at this office. That works out to approximately 349 pending cases per judge.

Across the judges at this office, the average fully favorable rate is 43.3%. A fully favorable decision means the claimant receives benefits from the onset date they requested, as opposed to a partially favorable decision which may award benefits from a later date.

How to Interpret Norfolk Hearing Office Data

The relatively consistent decision patterns across judges at Norfolk can give claimants and their representatives a clearer sense of what to expect. This consistency suggests that case-level factors — strength of medical evidence, quality of representation, and vocational circumstances — are likely the primary drivers of outcomes at this office.

With an average wait time of 9 months and 283 days average processing time, claimants at Norfolk can expect a total timeline of roughly 18 months from hearing request to decision.

Judges at Norfolk have collectively issued 2,283 decisions in the current fiscal year, averaging 326 decisions per judge. Individual caseloads range from 197 to 431 decisions, reflecting differences in hearing schedules and case complexity.

Norfolk Hearing Office FAQ

What are my chances of approval at Norfolk?
The average ALJ approval rate at Norfolk is 52.5% for the 12 months ending July 2026. This rate combines both fully favorable and partially favorable decisions.

Individual judges at this office have rates ranging from 48.6% to 62.9%. Of approved cases, the average fully favorable rate across judges at this office is 43.3%. The national average approval rate is 57.6%.
Who are the Administrative Law Judges at Norfolk?
The Norfolk office has 7 administrative law judges. Decision counts range from 197 to 431 in the 12 months ending July 2026. See the judges table above for individual statistics.
How long do disability cases take at Norfolk?
The current average wait time at Norfolk is 9 months. This is longer than the national average of 8.4 months. After the hearing, decisions are issued in an average of 283 days.

From hearing request to decision, the total timeline at this office averages approximately 18 months. Wait times are snapshots from the most recent SSA data release and can shift as caseloads, staffing, and scheduling capacity change.
How is office data calculated?
Office statistics are calculated by aggregating individual judge decision data. See our methodology page for details on data sources and calculations. Data originates from SSA public use files and is refreshed as new reports are published throughout the fiscal year.
What percentage of approvals at Norfolk are fully favorable?
A fully favorable decision means the claimant is awarded benefits starting from the onset date they originally claimed. A partially favorable decision also awards benefits, but may set a later onset date than requested. Both types count toward the overall approval rate. The distinction is important because onset date determines how far back retroactive benefits extend. At Norfolk, the average fully favorable rate across judges is 43.3%.
How does Norfolk rank among other hearing offices in the state?
Of the 5 hearing offices in Virginia, Norfolk ranks 2 of 5 with an approval rate of 52.5%. In terms of wait time, Norfolk ranks 3 of 5 (9 months). Visit the Virginia overview page for a full comparison of all offices in the state.

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